Posted March 22, 2010 - 22:33 by isohelpline
QASoft : ERP
Software Solution
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Sales Module
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In the standard package sales activity starts from order
acceptance. An accepted order needs to be approved to be allowed to be taken
for production planning or dispatch of material.
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CRM (customer relationship Management) is available as an stand
alone software which can be integrated with standard software.
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CRM allows monitoring of customer enquiries for product
leaflets, price, quotation, monitoring quotation as well as
monitoring customer communication (follow-up) with respect to
enquiry and order.
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Status of order, order tracking for production and dispatch is
available at the press of a button in the standard software
while enquiry status is available in CRM.
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You can create pdf files of order acceptance and send it to
customer via e-mail.
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You can amend the sales orders based on customer amendment (or
any other reason) unless material is already delivered.
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Meets the requirement of clause 7.2 of ISO 9001:2008.
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