Quality Management Introduction

The success of ISO 9001 is exceptional and unparalleled. It has crisscrossed the globe, attracting disciples and penetrating markets, industries, and professions that no one could have anticipated. It is only because the requirements for QMS are same, be it USA, UK, Japan, China, India or elsewhere and it is a good architecture of quality management system.
It is successful because it is generic and can be applied to any type and size of organizations. From manufacturing to service, small shops to multinational corporations, moneymaking enterprises to nonprofits and governmental agencies, the standard has proven its worth as an effective model for managing an organizational system.

In this E-Book, we will cover:

Evolution of Quality Management System (ISO 9000 Series)

Way back, before World War II, inspections were carried out after production followed by segregating good and bad products.  This resulted in heavy losses in rejections. Quality movement started in 1940's with Shewhart control charts. Check details if history interests you.

Introduction to ISO 9000 Series (Year 2000 and revisions thereof)

In the beginning of new millennium, third edition of ISO 9000 series was released on 15th December 2000. ISO 9000 was revised in 2005 and now ISO 9001 is revised in 2008.

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Benefits of ISO 9001 certification

Here we will also introduce you to benefits derived by organizations (getting ISO 9001 certification), their customers and their employees. You will also see how these benefits are derived by an ISO 9001 certified organization.

Quality Management Principles (ISO 9000)

Quality Management Principles given in ISO 9000, this will give you basic concepts or foundation of a good quality management system.

Quality Management System (ISO 9001) Requirements

Quality Management System Requirements for ISO 9001 certification (including recent amendments) are given in ISO 9001: 2008 standards.

Implementing Quality Management System for ISO 9001 certification

How to implement the requirements of ISO 9001 in your organization? An easy to follow 10 step approach will assist you in implementing ISO 9001 in your organization. Links are given to develop suitable quality manual, procedures, work instructions and forms where you will find samples for everything.

Auditing Quality Management System (ISO 19011)

This section covers requirements for an auditor and guidelines for auditing. This will give an idea on how certification audit will be conducted and how you should conduct internal audits.

External Document Reference (download)

Total Quality Management: Introduction
The Original Quality Gurus: Management Theories by Leading Consultants